Photo of Ishita Khandelwal

Partner in the General Corporate Practice at the Delhi office of Cyril Amarchand Mangaldas. Ishita has over 8 years of experience in advising clients which include listed companies and multinational companies across various sectors including IT/ITES, pharmaceuticals and media & entertainment. She regularly advises on a wide range of matters including those pertaining to mergers & acquisitions, corporate restructuring, securities laws, foreign exchange control, corporate governance and compliances. She can be reached at

Draft Consumer Protection (Direct Selling) Rules, 2021

Unlike the erstwhile Consumer Protection Act, 1986, the Consumer Protection Act, 2019 (“CPA 2019”), has defined ‘direct selling’[1], and expressly included any person who buys products or avails services through direct selling or multi-level marketing within the definition of ‘consumer’. However, a framework for regulating direct selling under the CPA 2019 has not been put into place till now. With the recently released draft Consumer Protection (Direct Selling) Rules, 2021 (“Draft Rules”), the Department of Consumer Affairs has finally taken demonstrable steps towards formalising the regulatory framework for direct selling entities in India.Continue Reading Draft Consumer Protection (Direct Selling) Rules, 2021: A much awaited step towards regulating direct selling businesses

Safe Harbour Protection for E-Commerce platforms

In recent times, the debate around safe harbour protection has grabbed media attention on account of the recently notified Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (“2021 Intermediary Rules), and the ensuing spat between the Government and social media heavyweights like Twitter.Continue Reading Safe Harbour Protection for E-Commerce platforms