Photo of Komal Gupta

Head of Innovation at the Delhi office of Cyril Amarchand Mangaldas. Komal is a law graduate with over 16 years of experience in Alternate Legal Services.  She drives innovation from the front and has been instrumental in driving the culture of innovation and leading in house initiatives like Vichaar – the Ideation week, implementation of AI enabled tools in the practice of law and Prarambh – India’s first legal tech incubator. She can be reached at

Digital Transformation in Law - Technology

The era of the digital revolution has put technology and its use at the forefront. Technology is now recognised as an enabler, necessary for growth and the way forward. The earliest use of LegalTech can be traced to eDiscovery which also was not the easiest to adopt in early days but has now become a routine. Today we have a number of good technologies making way in document review, contract management, abstraction and automation, data analytics in legal research and comprehending client engagements and invoices, electronic signatures, dissecting practices and introducing process workflows through a case management system, transcription services and no code platforms to create new digital service models that strengthen client relationships.
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Digital Transformation in Law - People, Process and Technology

Covid-19 has brought the world to a halt but with all the challenges it brings, it has also given the legal industry a rare opportunity to change the way we have been practicing and conducting the business of law.  Over the past few weeks, we have seen the stage being set for making the change, the change that we all have been assessing and contemplating and have yet always resisted and to some extent ignored.  The magnitude of the change requires all stakeholders to contribute and participate towards making this a reality.  It is now time for us to come together to convert Covid – 19 into a positive opportunity for the legal fraternity. The change we need to make is based on the framework of People, Process and Technology. For driving organisational efficiencies, it is the people who work with processes and technology to deliver greatest results. Going forward it will be essential for all three elements to work in sync for a smooth transition.
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